Communication from the Financial Aid Office
The Financial Aid Office is in communication with students all the way through the financial aid process. The Financial Aid Office communicates firstly by email: prospective students at the email supplied on their admissions application and current students at their cccb.edu email address. Sometimes hard copy communication is necessary, at which point the Financial Aid Office will use the student's mailbox or home address listed in the school directory. The Financial Aid Office is happy to visit in person with students and/or parents in the Financial Aid Office or over the phone during business hours.
Financial Aid Office Code of Conduct
The Financial Aid Office at Central Christian College of the Bible endeavors to provide excellent service to the student body and ensure that they will receive the maximum allowable amount of federal, state, institutional, and other organizational aid as allowed by law.
- If a student is considering borrowing money from a private lender in order to pay for education-related expenses, the Financial Aid Office will never "assign" a lender to a student. Additionally, the Financial Aid Office will not coach, tell, or suggest tot a borrower one lender over another. It is the responsibility of each borrower to determine who their lender will be.
- Certification of all loans will be done in a timely manner. All loans will have equal status. The order of certification will be determined by the date the loan was requested and documentation was completed. It should be noted, however, that if a loan certification is done by a paper certification and mailed to the lender, a paper check may be slower in getting back to the borrower through no fault of the college.
- As part of the Department of Education guidelines, Central has chosen to give to students, upon request, a listing of participating private student loan lenders that have been used by Central students during the last three years. Students may choose to use one of these lenders or may choose a different lender who participates in a student loan program. No employee of the Financial Aid Office or Central Christian College of the Bible will influence a student's decision regarding choosing one lender over another and make it very clear that they are not bound by the choices provided for them on the list.
- Central does not have a preferred lender list nor has it made any agreements with any lender for any type of service in exchange for special consideration. No employee of Central Christian College of the Bible will request or accept any payment or benefit of any kind from a lender in exchange for being included on any kind of a Private Lender List, or in exchange for the College's recommending the lender to its students or parents.
- At no time will lenders who make loans to students or their parents identify themselves as employees of the College or will any college personnel identify the lenders as employees of the college. The institution will not, at any time, contract with a lender to provide compensation to the College or its staff. Additionally, the College will not request or accept assistance from a lender for a call center or Financial Aid Office staffing.
- Central's employees are forbidden to accept anything of more than nominal value from a lender, service, or guaranty agency. Also, as indicated by the Department of Education, novelty gifts, pads or paper, pens, pencils, etc., of value of less than $10 may be accepted as a token of appreciation as long as acceptance of the token is not in exchange for placement on a Preferred Lender List or special treatment by the Financial Aid Office. This ban of gifting is extended to the family members and others with relationships to college employees and officers. Such gifts would be considered gifts to said employees if they know about the gift and believe the gift was based on the position of the employee or officer.
- If an employee of Central Christian College of the Bible serves on a lender or guarantor advisory board, payment may to be made for their service except that reasonable expenses, such as travel/mileage, lodgings, or meals in order to serve on the board. No other reimbursement will be accepted. At no time will a college officer or employee with responsibilities with respect to educational loans or financial aid be allowed to receive financial benefit from a lender or lender affiliate as compensation for any consulting services provided to or for a lender.
- Before the certification of any private loan, Central's Financial Aid Office will inform students or parents of the option and benefits, including lower costs, to borrow Title IV funds prior to recommending a private education loan. A self-certification form, as required by law, will be given to each student to complete and kept in a student's file to ensure compliance.
- Central will not request or receive an offer of funds from a lender for private education loans including funds for opportunity to pool loans to its students in exchange for concessions or promises to the lender.
- The personnel of Central's Financial Aid Office are expected to always maintain exemplary standards of professional conduct in all aspects of carrying out his or her responsibilities. In addition, the Financial Aid Office will refrain from taking any action perceived to be contrary to law, regulation, or the best interest of the students and parents.
Referral to the Office of Inspector General
If the Financial Aid Office suspects fraud or some other type of criminal conduct involving federal student aid, they will notify the Vice-President of Finance. The matter will be investigated further, and if fraud or other illegal activity is confirmed, the VP of Finance will notify the President of the college and mail a record of the findings to the Office of the Inspector General of the Department of Education. The FAO, as well as the rest of the college, is expected to cooperate with the Office of the Inspector General at all times.
Please note: Defrauding the Department of Education is a serious crime. Purposely submitting false information on your FAFSA, or applying for a Parent PLUS Loan without a parent’s consent or participation is a crime and can have serious consequences.